eBook: The Post-Lockdown Planning Guide for Businesses
Tactics for 2020 and Beyond As countries around the world face a dilemma – to stay locked-in or to open up the economy and face the risk of infection –…
Quirky Marketing In the Pandemic: Lessons Marketers Can Learn from Burger King
Burger King, and its parent company, Restaurant Brands International (RBI), have been analyzing their tactics and tracking what marketing strategies are working in various geographies, and using winning ideas in…
The Post Lockdown Era—How Brands Should Look to Adapt to the New Normal
When lockdown began, a lot of marketers hit the pause button as the scenario was completely new for most, and businesses found it tough to fathom how to operate in…
Why You Should Not Stop Marketing During the Pandemic
A crisis is a crisis because it adversely affects many aspects of life and the way we do business. Hence, during the COVID-19 pandemic, it is but natural that you,…
Could the Current COVID-19 Crisis Make WFH the New Normal?
The COVID-19 pandemic has begun a new era in work-life — the significant emergence of work from home (WFH). If you have done WFH in the past, you have your…
How Businesses Must Evolve Their CX In the COVID-19 Crisis
COVID-19 has created fear in the minds of people and social distancing is the war-cry of the hour now. Given a situation like this, if your organization has not faced…
Covid-19: How the Pandemic Might Affect Industries Across Global Markets
The novel coronavirus (COVID-19) pandemic is one of the greatest human tragedies that the world is still trying to find a solution to. It was declared a pandemic by WHO…
What CX Truly Means In Today’s Digital World
Customer Experience (CX) is at the very top of the priority list for business leaders, from the CEO to the CRO to the CMO to the CIO. While many organizations…
How To Apply Data and Insights from Customer Interactions to Enhance the Overall CX
Organizations have a lot of data gathered from various consumer analytics sources. Yet, often the kind of data that is needed to better analyse customer behaviour is overlooked. Read on…
Protected: Helping ScanBizCards Be One of the Most Popular Business Productivity Apps on the Market
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